Privacy Policy

Last updated: March 2, 2026

This Privacy Policy describes how CanFund Reporting collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly in accordance with Canadian privacy laws and best practices for non-profit financial reporting.

Information We Collect

We collect information in several ways to provide our services effectively. When you register an account, we gather your name, email address, organization details, and role within your non-profit organization. We also collect information about how you use our platform, including pages visited, features accessed, and time spent on different sections.

Additionally, we collect technical data such as your IP address, browser type, device information, and operating system. This information helps us optimize our platform for better performance and user experience. We may also collect information from cookies and similar tracking technologies that enhance your browsing experience.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Your data enables us to personalize your experience, send important updates about non-profit reporting guidelines, and provide customer support. We analyze usage patterns to develop new features that align with CPA Canada guidelines and meet the needs of Canadian non-profits.

We use your contact information to communicate with you about policy updates, new grant reporting resources, and fund accounting features. We never sell your personal information to third parties. We may share aggregated, anonymized data with partners to improve industry standards, but this cannot identify you individually.

Your Rights and Choices

You have the right to access, correct, or delete your personal information at any time. You can update your account settings directly or contact us to request changes to your data. You also have the right to withdraw consent for certain data processing activities.

We provide tools to download your data in a portable format and to request complete account deletion. If you wish to exercise these rights, please reach out to us through the contact information provided below. We will respond to your request within 30 days in accordance with applicable Canadian privacy legislation.

Cookies and Tracking Technologies

We use cookies to enhance your experience on our platform. These cookies help us remember your preferences, maintain your session, and analyze how you interact with our services. We use both session cookies, which expire when you close your browser, and persistent cookies that remain on your device for a set period.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our platform. We also respect “Do Not Track” signals and do not use tracking technologies for targeted advertising purposes.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, and disclosure. Our platform uses encryption for data transmission and secure servers for data storage. We conduct regular security audits and maintain appropriate access controls to ensure only authorized personnel can view your information.

While we strive to protect your data, no security system is completely impenetrable. We encourage you to use strong passwords and enable two-factor authentication if available. In the event of a data breach, we will notify affected individuals and relevant authorities as required by Canadian privacy laws.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by updating the date at the top of this policy and, when appropriate, by sending you an email notification. Your continued use of our platform following such updates constitutes your acceptance of the revised policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. If you have any questions about our privacy practices or how we handle your data, please do not hesitate to contact us.